IMPORTANT APPOINTMENT GUIDELINES

Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.

  • Age Requirement:

    You must be at least 18 years old to get a tattoo.

    However, tattoos from 16 years of age are possible with a parent or legal guardian present at the appointment. We strictly follow Austrian tattoo regulations and require valid ID for both the minor and parent.

  • Timeliness:

    Please arrive on time for your appointment. Each session is scheduled carefully to give your artist enough time to complete your tattoo. If you are more than 30 minutes late without notice, your appointment may be canceled, as there won’t be enough time left for your session.

  • Sobriety Policy:

    We require all clients to be sober at their appointment. Please do not arrive under the influence of alcohol or drugs. This ensures your safety, a calm working environment, and the best possible result for your tattoo.

  • Hygiene:

    Please arrive clean and prepared for your tattoo session.

    Customers in ski boots are not allowed inside the studio — please don’t come directly from the slopes.

    We ask you to shower after skiing or outdoor activities and wear clean, comfortable clothes out of respect for our artists and other clients.

    If these hygiene rules are not followed, the studio reserves the right to refuse service for that appointment.

  • Rescheduling & Cancellations

    We understand that sometimes plans change. Please inform us as early as possible if you need to reschedule or cancel your appointment.

    We don’t charge deposits, so we ask for your respect and responsibility — no-shows without notice are the worst case for our artists and studio schedule.

  • Direct Communication

    For any questions or inquiries, please send us an email.

    Our inbox is checked regularly, and our studio manager will take care of your request as soon as possible.

  • Respect for Neighbours:

    Dark River is located in the lively center of Mayrhofen, surrounded by other local businesses and residents.

    Please be considerate of our surroundings — avoid littering, loud behavior, or hanging out outside the studio.

    Let’s keep the neighborhood clean, respectful, and welcoming for everyone.

  • Thank you for taking the time to review these important guidelines.

    We appreciate your cooperation and look forward to see you at Dark River Tattoo.